Sign of Things to Come?

[doublewide]

jpinpb, I hear ya, which is why I understood why they denied the charge from Ancestry.com and was fine with that, but the subsequent deninals with in 12 hours from Amazon and Vons both of which we buy from frequently was out of line, especially after I’d contacted them and they’d said the freeze was lifted.

Guess they just have bad customer service? It’s just odd because I’ve been a card holder for 17 years now and this is the first this has happend and the first I’ve ever heard of “triggers” and “clearance limits”.

Doublewide

[sd-maybe]

Who knows what their secret algorithm is. They probably have a built up an entire consumer profile on you- your favorite restaurants, your areas of interest (Computer stuff,electronics,audio/video, home improvement)– and a certain deviation from your normal pattern will trigger a fraud alert. Of course in your case the alert triggered even at places you frequent often. Strange.

[sd-maybe]

Who knows what their secret algorithm is. They probably have a built up an entire consumer profile on you- your favorite restaurants, your areas of interest (Computer stuff,electronics,audio/video, home improvement)– and a certain deviation from your normal pattern will trigger a fraud alert. Of course in your case the alert triggered even at places you frequent often. Strange.

[sd-maybe]

Who knows what their secret algorithm is. They probably have a built up an entire consumer profile on you- your favorite restaurants, your areas of interest (Computer stuff,electronics,audio/video, home improvement)– and a certain deviation from your normal pattern will trigger a fraud alert. Of course in your case the alert triggered even at places you frequent often. Strange.

[sd-maybe]

Who knows what their secret algorithm is. They probably have a built up an entire consumer profile on you- your favorite restaurants, your areas of interest (Computer stuff,electronics,audio/video, home improvement)– and a certain deviation from your normal pattern will trigger a fraud alert. Of course in your case the alert triggered even at places you frequent often. Strange.

[sd-maybe]

Who knows what their secret algorithm is. They probably have a built up an entire consumer profile on you- your favorite restaurants, your areas of interest (Computer stuff,electronics,audio/video, home improvement)– and a certain deviation from your normal pattern will trigger a fraud alert. Of course in your case the alert triggered even at places you frequent often. Strange.

[zzz]

doublewide- you should probably call their fraud department and ask to speak to a manager….find out why you’re suddenly having these issues and how it can be resolved.

i have used Chase for over 10 years for pts and like you, pay off the balance every month. i use my card for everything and have had the numbers stolen – card in my possession – no less than 5 times. they have called me over the years as i’m traveling to question charges that were not mine, and when the numbers have been stolen, they cancel my card and overnight one to me wherever i am. i have found their customer service actually to be quite good.

i agree with jpinpb – identity theft is rampant. just be glad they are on the overbearing side – the hassle of not being able to use your card several times recently is a lot better than the hours and weeks you’ll spend if you’re the victim of identity theft.

[zzz]

doublewide- you should probably call their fraud department and ask to speak to a manager….find out why you’re suddenly having these issues and how it can be resolved.

i have used Chase for over 10 years for pts and like you, pay off the balance every month. i use my card for everything and have had the numbers stolen – card in my possession – no less than 5 times. they have called me over the years as i’m traveling to question charges that were not mine, and when the numbers have been stolen, they cancel my card and overnight one to me wherever i am. i have found their customer service actually to be quite good.

i agree with jpinpb – identity theft is rampant. just be glad they are on the overbearing side – the hassle of not being able to use your card several times recently is a lot better than the hours and weeks you’ll spend if you’re the victim of identity theft.

[zzz]

doublewide- you should probably call their fraud department and ask to speak to a manager….find out why you’re suddenly having these issues and how it can be resolved.

i have used Chase for over 10 years for pts and like you, pay off the balance every month. i use my card for everything and have had the numbers stolen – card in my possession – no less than 5 times. they have called me over the years as i’m traveling to question charges that were not mine, and when the numbers have been stolen, they cancel my card and overnight one to me wherever i am. i have found their customer service actually to be quite good.

i agree with jpinpb – identity theft is rampant. just be glad they are on the overbearing side – the hassle of not being able to use your card several times recently is a lot better than the hours and weeks you’ll spend if you’re the victim of identity theft.

[zzz]

doublewide- you should probably call their fraud department and ask to speak to a manager….find out why you’re suddenly having these issues and how it can be resolved.

i have used Chase for over 10 years for pts and like you, pay off the balance every month. i use my card for everything and have had the numbers stolen – card in my possession – no less than 5 times. they have called me over the years as i’m traveling to question charges that were not mine, and when the numbers have been stolen, they cancel my card and overnight one to me wherever i am. i have found their customer service actually to be quite good.

i agree with jpinpb – identity theft is rampant. just be glad they are on the overbearing side – the hassle of not being able to use your card several times recently is a lot better than the hours and weeks you’ll spend if you’re the victim of identity theft.

[zzz]

doublewide- you should probably call their fraud department and ask to speak to a manager….find out why you’re suddenly having these issues and how it can be resolved.

i have used Chase for over 10 years for pts and like you, pay off the balance every month. i use my card for everything and have had the numbers stolen – card in my possession – no less than 5 times. they have called me over the years as i’m traveling to question charges that were not mine, and when the numbers have been stolen, they cancel my card and overnight one to me wherever i am. i have found their customer service actually to be quite good.

i agree with jpinpb – identity theft is rampant. just be glad they are on the overbearing side – the hassle of not being able to use your card several times recently is a lot better than the hours and weeks you’ll spend if you’re the victim of identity theft.

[svelte]

Tis true it is a good thing they keep an eye out…they just need to improve their algorithm.

We go to that store every 5 weeks and spend that amount of money each time. Nothing suspicious about it.

Now, when we go on vacation, we do call them and give them a heads-up they will be seeing unusual transactions in unusual locations.

We are trying to meet them half way, and minimize denials at the same time.

[svelte]

Tis true it is a good thing they keep an eye out…they just need to improve their algorithm.

We go to that store every 5 weeks and spend that amount of money each time. Nothing suspicious about it.

Now, when we go on vacation, we do call them and give them a heads-up they will be seeing unusual transactions in unusual locations.

We are trying to meet them half way, and minimize denials at the same time.

[svelte]

Tis true it is a good thing they keep an eye out…they just need to improve their algorithm.

We go to that store every 5 weeks and spend that amount of money each time. Nothing suspicious about it.

Now, when we go on vacation, we do call them and give them a heads-up they will be seeing unusual transactions in unusual locations.

We are trying to meet them half way, and minimize denials at the same time.

[svelte]

Tis true it is a good thing they keep an eye out…they just need to improve their algorithm.

We go to that store every 5 weeks and spend that amount of money each time. Nothing suspicious about it.

Now, when we go on vacation, we do call them and give them a heads-up they will be seeing unusual transactions in unusual locations.

We are trying to meet them half way, and minimize denials at the same time.

[Author]

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