OT: Airline Customer Service at It’s Finest.

[nostradamus]

You’ve gotta admit flying Southwest is like riding the bus… The short bus! Every time I take a Southwest flight I’m blown away by the people around me. It’s no wonder the employees act the way they do: they are numb from their experiences. People just get STUPID when they fly.

[MANmom]

CMcG, this flight attendant was catching a flight home, she was a commuter, not on duty at the time. She cannot be charged with anything…she was essentially a passenger. As for having to put up with grumpy flight attendants, you can’t imagine what the flight crews have to put up with. Customers have become so un-civilized. I have personally witnessed more awful behavior from passengers, and the flight crews just have to smile and take it. What happens after the passengers get off the plane would turn your stomach…my husband and his crew have to clean the plane. You cannot imagine what they find left behind by some pigs…from dirty diapers to puke in magazines…I could go on, but you probably don’t want to hear it. Suffice it to say you don’t want to know.

FLU, I was not offended by the “cracker” comment, maybe though you should find another word, that one does not mean what you think it means…it has always been a derogatory term for whites…

And by the way, rich people don’t fly discount airlines, they fly the majors with their first class fares. The hoi paloi fly the other less expensive flights…this guy didn’t even pay for his flight, he was on a “buddy pass”, which is a perk given to employees.

As to the other comments, my husband knows of the incident, but no, he has not talked to anyone on the plane, I just hope the real story comes out, this one is just too preposterous to be believed, but most people hear the story and fail to even want to believe anything else.

MANmom

[MANmom]

CMcG, this flight attendant was catching a flight home, she was a commuter, not on duty at the time. She cannot be charged with anything…she was essentially a passenger. As for having to put up with grumpy flight attendants, you can’t imagine what the flight crews have to put up with. Customers have become so un-civilized. I have personally witnessed more awful behavior from passengers, and the flight crews just have to smile and take it. What happens after the passengers get off the plane would turn your stomach…my husband and his crew have to clean the plane. You cannot imagine what they find left behind by some pigs…from dirty diapers to puke in magazines…I could go on, but you probably don’t want to hear it. Suffice it to say you don’t want to know.

FLU, I was not offended by the “cracker” comment, maybe though you should find another word, that one does not mean what you think it means…it has always been a derogatory term for whites…

And by the way, rich people don’t fly discount airlines, they fly the majors with their first class fares. The hoi paloi fly the other less expensive flights…this guy didn’t even pay for his flight, he was on a “buddy pass”, which is a perk given to employees.

As to the other comments, my husband knows of the incident, but no, he has not talked to anyone on the plane, I just hope the real story comes out, this one is just too preposterous to be believed, but most people hear the story and fail to even want to believe anything else.

MANmom

[MANmom]

CMcG, this flight attendant was catching a flight home, she was a commuter, not on duty at the time. She cannot be charged with anything…she was essentially a passenger. As for having to put up with grumpy flight attendants, you can’t imagine what the flight crews have to put up with. Customers have become so un-civilized. I have personally witnessed more awful behavior from passengers, and the flight crews just have to smile and take it. What happens after the passengers get off the plane would turn your stomach…my husband and his crew have to clean the plane. You cannot imagine what they find left behind by some pigs…from dirty diapers to puke in magazines…I could go on, but you probably don’t want to hear it. Suffice it to say you don’t want to know.

FLU, I was not offended by the “cracker” comment, maybe though you should find another word, that one does not mean what you think it means…it has always been a derogatory term for whites…

And by the way, rich people don’t fly discount airlines, they fly the majors with their first class fares. The hoi paloi fly the other less expensive flights…this guy didn’t even pay for his flight, he was on a “buddy pass”, which is a perk given to employees.

As to the other comments, my husband knows of the incident, but no, he has not talked to anyone on the plane, I just hope the real story comes out, this one is just too preposterous to be believed, but most people hear the story and fail to even want to believe anything else.

MANmom

[MANmom]

CMcG, this flight attendant was catching a flight home, she was a commuter, not on duty at the time. She cannot be charged with anything…she was essentially a passenger. As for having to put up with grumpy flight attendants, you can’t imagine what the flight crews have to put up with. Customers have become so un-civilized. I have personally witnessed more awful behavior from passengers, and the flight crews just have to smile and take it. What happens after the passengers get off the plane would turn your stomach…my husband and his crew have to clean the plane. You cannot imagine what they find left behind by some pigs…from dirty diapers to puke in magazines…I could go on, but you probably don’t want to hear it. Suffice it to say you don’t want to know.

FLU, I was not offended by the “cracker” comment, maybe though you should find another word, that one does not mean what you think it means…it has always been a derogatory term for whites…

And by the way, rich people don’t fly discount airlines, they fly the majors with their first class fares. The hoi paloi fly the other less expensive flights…this guy didn’t even pay for his flight, he was on a “buddy pass”, which is a perk given to employees.

As to the other comments, my husband knows of the incident, but no, he has not talked to anyone on the plane, I just hope the real story comes out, this one is just too preposterous to be believed, but most people hear the story and fail to even want to believe anything else.

MANmom

[MANmom]

CMcG, this flight attendant was catching a flight home, she was a commuter, not on duty at the time. She cannot be charged with anything…she was essentially a passenger. As for having to put up with grumpy flight attendants, you can’t imagine what the flight crews have to put up with. Customers have become so un-civilized. I have personally witnessed more awful behavior from passengers, and the flight crews just have to smile and take it. What happens after the passengers get off the plane would turn your stomach…my husband and his crew have to clean the plane. You cannot imagine what they find left behind by some pigs…from dirty diapers to puke in magazines…I could go on, but you probably don’t want to hear it. Suffice it to say you don’t want to know.

FLU, I was not offended by the “cracker” comment, maybe though you should find another word, that one does not mean what you think it means…it has always been a derogatory term for whites…

And by the way, rich people don’t fly discount airlines, they fly the majors with their first class fares. The hoi paloi fly the other less expensive flights…this guy didn’t even pay for his flight, he was on a “buddy pass”, which is a perk given to employees.

As to the other comments, my husband knows of the incident, but no, he has not talked to anyone on the plane, I just hope the real story comes out, this one is just too preposterous to be believed, but most people hear the story and fail to even want to believe anything else.

MANmom

[jpinpb]

I found it a little hard to believe and thought there might be more to it.

[jpinpb]

I found it a little hard to believe and thought there might be more to it.

[jpinpb]

I found it a little hard to believe and thought there might be more to it.

[jpinpb]

I found it a little hard to believe and thought there might be more to it.

[jpinpb]

I found it a little hard to believe and thought there might be more to it.

[CMcG]

MANmom,

I’m sorry. I hadn’t even considered that the FA might be off duty. She had as much right to that seat as he did. And I do realize how hard it is to work for the airlines these days. Not only have FAs told me, but I was addicted to that reality show a few years back about Southwest Airlines. Anybody remember that? I especially remember the incident where a passenger, without any carry-ons, smelled so bad that others waiting in the waiting area to board complained. An airline rep had to send him to an airport restroom with soap, a toothbrush, a towel, and a clean Southwest uniform of some sort. The airlines shouldn’t have to play mommy.

I don’t like flying Southwest, as other posters have opined. But as long as the flight isn’t too long, I just put up and shut up. There is no quicker, cheaper, nonstop way to get from San Diego to Oakland than on SW. We are taking that trip on Friday for a college graduation. We paid only $200 total for two roundtrip tickets.

[CMcG]

MANmom,

I’m sorry. I hadn’t even considered that the FA might be off duty. She had as much right to that seat as he did. And I do realize how hard it is to work for the airlines these days. Not only have FAs told me, but I was addicted to that reality show a few years back about Southwest Airlines. Anybody remember that? I especially remember the incident where a passenger, without any carry-ons, smelled so bad that others waiting in the waiting area to board complained. An airline rep had to send him to an airport restroom with soap, a toothbrush, a towel, and a clean Southwest uniform of some sort. The airlines shouldn’t have to play mommy.

I don’t like flying Southwest, as other posters have opined. But as long as the flight isn’t too long, I just put up and shut up. There is no quicker, cheaper, nonstop way to get from San Diego to Oakland than on SW. We are taking that trip on Friday for a college graduation. We paid only $200 total for two roundtrip tickets.

[CMcG]

MANmom,

I’m sorry. I hadn’t even considered that the FA might be off duty. She had as much right to that seat as he did. And I do realize how hard it is to work for the airlines these days. Not only have FAs told me, but I was addicted to that reality show a few years back about Southwest Airlines. Anybody remember that? I especially remember the incident where a passenger, without any carry-ons, smelled so bad that others waiting in the waiting area to board complained. An airline rep had to send him to an airport restroom with soap, a toothbrush, a towel, and a clean Southwest uniform of some sort. The airlines shouldn’t have to play mommy.

I don’t like flying Southwest, as other posters have opined. But as long as the flight isn’t too long, I just put up and shut up. There is no quicker, cheaper, nonstop way to get from San Diego to Oakland than on SW. We are taking that trip on Friday for a college graduation. We paid only $200 total for two roundtrip tickets.

[CMcG]

MANmom,

I’m sorry. I hadn’t even considered that the FA might be off duty. She had as much right to that seat as he did. And I do realize how hard it is to work for the airlines these days. Not only have FAs told me, but I was addicted to that reality show a few years back about Southwest Airlines. Anybody remember that? I especially remember the incident where a passenger, without any carry-ons, smelled so bad that others waiting in the waiting area to board complained. An airline rep had to send him to an airport restroom with soap, a toothbrush, a towel, and a clean Southwest uniform of some sort. The airlines shouldn’t have to play mommy.

I don’t like flying Southwest, as other posters have opined. But as long as the flight isn’t too long, I just put up and shut up. There is no quicker, cheaper, nonstop way to get from San Diego to Oakland than on SW. We are taking that trip on Friday for a college graduation. We paid only $200 total for two roundtrip tickets.

[Author]

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