What do you think about Sears?

[Coronita]

[quote=CricketOnTheHearth]I wish they would ditch the knucklehead that bought both Sears and KMart and is trying to turn them into a Frankenstein monster mashup of each other.

“Big K Mart” was much better than the new “Sears Essentials” that they’ve been turned into. Had better variety, looked better, better Customer Service, much better automotive supply area, etc.

I got a Kenmore stackable W/D from Sears for my apartment back in 2007, and a month and a half later the washer started squealing when running. The repairman found that the piece that joins the turning-spindle to the tub itself had shattered. In his words, it looked like it was made “out of pot metal”, all crystalline inside.

He rummaged around in his truck and found he still had an old version of the part (from way before the merger). This was a nice, stamped part and worked fine for the next year that I was in the apt. However, the repairman went to reorder it on his little handheld– and it came up “discontinued”. Apparently they replaced it with the new potmetal cheapy crap version of the part.

After seeing that I have stayed out of Sears like the plague. I hope CEO Idiot gets his hands off it and lets it return to a standard of quality merchandise… but until I see proof that it has I will avoid both stores.[/quote]

but sears doesn’t make any appliances. They just rebrand stuff from other manufacturers like GE,Whirpool,LG, and Samsung

[CDMA ENG]

[quote=flu]I don’t know, I still think the craftsman tools are pretty durable and not that much difference when bought in a set. Where they get you is if you happen to need an odd size wrench or socket, and that odd size will cost more than the standard package sets….[/quote]

I disagree. I have used them since I was old enough to put one in my hand. Sears tools NEVER broke (and I have seen dad use a four foot breaker bar and hop up and down on a socket wrench) and on the off chance you did break one it was no questions asked. Along the way they figure out that they could sacarfice some of that quality for cheaper goods and the price difference would more than offset the cost of replacement.

But it is still nice to have that “no questions asked” gaurntee and that is why people still get there tools there.

CE

[CDMA ENG]

[quote=flu]I don’t know, I still think the craftsman tools are pretty durable and not that much difference when bought in a set. Where they get you is if you happen to need an odd size wrench or socket, and that odd size will cost more than the standard package sets….[/quote]

I disagree. I have used them since I was old enough to put one in my hand. Sears tools NEVER broke (and I have seen dad use a four foot breaker bar and hop up and down on a socket wrench) and on the off chance you did break one it was no questions asked. Along the way they figure out that they could sacarfice some of that quality for cheaper goods and the price difference would more than offset the cost of replacement.

But it is still nice to have that “no questions asked” gaurntee and that is why people still get there tools there.

CE

[CDMA ENG]

[quote=flu]I don’t know, I still think the craftsman tools are pretty durable and not that much difference when bought in a set. Where they get you is if you happen to need an odd size wrench or socket, and that odd size will cost more than the standard package sets….[/quote]

I disagree. I have used them since I was old enough to put one in my hand. Sears tools NEVER broke (and I have seen dad use a four foot breaker bar and hop up and down on a socket wrench) and on the off chance you did break one it was no questions asked. Along the way they figure out that they could sacarfice some of that quality for cheaper goods and the price difference would more than offset the cost of replacement.

But it is still nice to have that “no questions asked” gaurntee and that is why people still get there tools there.

CE

[CDMA ENG]

[quote=flu]I don’t know, I still think the craftsman tools are pretty durable and not that much difference when bought in a set. Where they get you is if you happen to need an odd size wrench or socket, and that odd size will cost more than the standard package sets….[/quote]

I disagree. I have used them since I was old enough to put one in my hand. Sears tools NEVER broke (and I have seen dad use a four foot breaker bar and hop up and down on a socket wrench) and on the off chance you did break one it was no questions asked. Along the way they figure out that they could sacarfice some of that quality for cheaper goods and the price difference would more than offset the cost of replacement.

But it is still nice to have that “no questions asked” gaurntee and that is why people still get there tools there.

CE

[CDMA ENG]

[quote=flu]I don’t know, I still think the craftsman tools are pretty durable and not that much difference when bought in a set. Where they get you is if you happen to need an odd size wrench or socket, and that odd size will cost more than the standard package sets….[/quote]

I disagree. I have used them since I was old enough to put one in my hand. Sears tools NEVER broke (and I have seen dad use a four foot breaker bar and hop up and down on a socket wrench) and on the off chance you did break one it was no questions asked. Along the way they figure out that they could sacarfice some of that quality for cheaper goods and the price difference would more than offset the cost of replacement.

But it is still nice to have that “no questions asked” gaurntee and that is why people still get there tools there.

CE

[four walling]

In the last few years I have purchased a garden tractor, washer, dryer and 2 refrigerators (one for the garage) from them. They have always matched legitmate price comparisons.

Personally, they have provided me with excellent service.

Do your due diligence, buy from Sears after you have done your comparison shopping, and if you have a problem, be nice with them in resolving it and they will take care of you.

…just my opinion…

[four walling]

In the last few years I have purchased a garden tractor, washer, dryer and 2 refrigerators (one for the garage) from them. They have always matched legitmate price comparisons.

Personally, they have provided me with excellent service.

Do your due diligence, buy from Sears after you have done your comparison shopping, and if you have a problem, be nice with them in resolving it and they will take care of you.

…just my opinion…

[four walling]

In the last few years I have purchased a garden tractor, washer, dryer and 2 refrigerators (one for the garage) from them. They have always matched legitmate price comparisons.

Personally, they have provided me with excellent service.

Do your due diligence, buy from Sears after you have done your comparison shopping, and if you have a problem, be nice with them in resolving it and they will take care of you.

…just my opinion…

[four walling]

In the last few years I have purchased a garden tractor, washer, dryer and 2 refrigerators (one for the garage) from them. They have always matched legitmate price comparisons.

Personally, they have provided me with excellent service.

Do your due diligence, buy from Sears after you have done your comparison shopping, and if you have a problem, be nice with them in resolving it and they will take care of you.

…just my opinion…

[four walling]

In the last few years I have purchased a garden tractor, washer, dryer and 2 refrigerators (one for the garage) from them. They have always matched legitmate price comparisons.

Personally, they have provided me with excellent service.

Do your due diligence, buy from Sears after you have done your comparison shopping, and if you have a problem, be nice with them in resolving it and they will take care of you.

…just my opinion…

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