OT: Millennial Rules ?

[HLS]

I heard this term for the first time this morning.
Have you ever heard it used before ?

“In today’s digital world, the Baby Boomers and Generation X are giving way to a new generation of consumers: the Millennials. These tech-savvy consumers—bearing the mantra “my way, right way, why pay?”—want quick, customizable service that is negotiated on their terms and delivers great value. And when Millennials want help, they want it now; when they don’t want help, they expect the sales staff to be invisible”

**Makes sense,,, I like it!**

[spdrun]

Millenial is the most overused bit of marketese ever. Sort of like “gen X” was sometime in the late 90s.

[FlyerInHi]

It’s very true that young consumers behave differently.

They are not as loyal and their communications and media consumption patterns are different. Sellers have to adapt.

I like young people because they seem less complicated to me. For example, when I rent out my vacation rental, old people have all kinds of questions. I had a group students from Germany. They only like to text and don’t want a lot of interaction.

Texting and online ordering is the new way of doing business.

[spdrun]

Older people just have higher expectations than a place to crash, maybe. Or maybe they’ve been burnt more than the young people so they do their due diligence.

I’m somewhat A.D.D., so I prefer a call where I can concentrate and be done with it, vs bouncing my focus in and out of a string of texts.

[FlyerInHi]

People are telling me that their kids don’t talk on the phone. They only text.
It’s funny watching non computer savvy people in their 50s, who need reading glasses, trying to text.

I shouldn’t be laughing.. I feel like I’m going to need read glasses soon.

But seriously, lots of middle age and older people don’t know how to use computers and smart devices. They are really slow. Young people just don’t have the patience.

[poorgradstudent]

I’m borderline millenial; I’m too young to be Gen X, but at a Millenial party I’d be the old dude married with a kid.

Doesn’t everyone want quick service that delivers good value? Everone wants stuff that is good, quick and cheap, but in life you really only get to choose 2/3. And having worked in a hardware store when I was 17, I can tell you a lot of Boomer men are they type to want a service person there exactly when they need them, and be otherwise invisible.

On the other hand, I do think millenials are much more comfortable dealing with sales and service people over chat or text. This actually may revolutionize medicine when we’re older; if Doctors are finally able to provide a lot more care through online appointments it could potentially save huge amounts of time and money.

[spdrun]

There’s no need to save time and money. US doctors are just overpaid by world standards. European-type socialized medicine systems work quite well. Doctors are paid a bit less, but are very accessible in the well-run systems. An in-person appointment can tell a lot more about a patient’s state of health than some fucking impersonal teleconference.

[FlyerInHi]

[quote=poorgradstudent]

On the other hand, I do think millenials are much more comfortable dealing with sales and service people over chat or text. This actually may revolutionize medicine when we’re older; if Doctors are finally able to provide a lot more care through online appointments it could potentially save huge amounts of time and money.[/quote]

I love the idea of online appointments.

I’m old, but I like being young and up to date.
I agree that there lots of things that can be done fast and efficient.

I’ve never been really sick to actually merit a doctor’s visit. Over the years all the doctors appointment have been pretty much a waste of time.

[spdrun]

But there should always be an option of seeing a real doctor. In person. Inexpensively. A good, experienced doctor can use many more senses to tell what’s wrong with a person than just sight and sound. Smell of ketone on breath to name a common example.

Sometimes, progress isn’t all it’s cracked up to be.

[FlyerInHi]

spd, the doctor only prescribes medications or performs surgeries to fix what ails the patient.

I’m for online appointment for everyone with a nurse who can write prescriptions… then online appointment with a doc, then an in-office visit.

To lower the cost of care, we have to ration it and find better ways of delivering it. Through technology, we can leapfrog other advanced countries in health delivery.

My dad is hard-headed. I try to get him to fill in meds online. But he refuses. He takes proscar and Flomax for prostate… There’s no need to go to the pharmacy. And there’s no need to visit the doctor to get a new prescription… just have the pharmacy call for you. My dad is causing escalating health costs, without any benefit to himself. Destructive behavior, IMO.

[spdrun]

No we don’t. We have a shortage of doctors. Increase availability of medical education, lower doctors’ wages (higher supply pushes prices down) to approximate developed-world standards, and there will be no need for rationing. People who clamor for rationing don’t know how fucked up the pricing structure (including that for procedures) is in the US.

http://www.washingtonpost.com/blogs/wonkblog/wp/2013/03/15/why-an-mri-costs-1080-in-america-and-280-in-france/

We already use LESS services than other developed countries, yet we pay more. Fix the system before introducing tech-weenie Band-Aid solutions that limit personal interaction even more.

[FlyerInHi]

What’s wrong with using even less services and paying less thanks to tech?

You fix the system using disruptive solutions. I think young consumers would embrace it.

[FlyerInHi]

The only medication I now take is propecia. I got the prescription about 1 year ago. When I need to refill, I don’t really want to visit the doctor.

Why not chat with a doc (in India or wherever) and have the online pharmacy automatically ship me the renewal prescription?

I don’t need to waste 1/2 day for and in-office appointment. F— the human interaction.

[spdrun]

Fuck disruption. I for one actually LIKE human contact with service providers, especially if the cost of them fucking up might be my life, not loss of Internet access for a day. Having to video conference with some pathetic excuse for a doctor in India behind a screen would make me want to jam a smartphone with app up the anus of the CEO of my insurance company with a 5# sledge.

Believe me, some “millenial targeted” in$urance companie$ are experimenting with shitty service of that type. OSCAR in NYC being one of them. Apparently, people really love them. Takes some serious effort to win a 2* average review on Yelp..

http://www.yelp.com/biz/oscar-insurance-corporation-new-york.

“Millenial” is just code speak for “gullible naive youngster that we can take advantage of.”

[spdrun]

You should be having checkups about once a year anyway. A lot of current doctors will refill over the phone anyway, assuming a non-controlled med, or just give enough refills to last a year.

Basically, find a doctor who’s not a gonif, and this functionality already exists. If you’re typically waiting half a day for an appointment, you have other problems, and maybe you should seek a GP with better time management skills.

[Author]

Posts