I hate banks

[XBoxBoy]

[quote=Noob]
Has anyone just payed off a mortgage without a pay off quote? Is it really necessary to pay the bank to have them tell me how much money I owe them?[/quote]

Noob, I share your pain. I had a loan with Wamu about five years ago. I wanted to pay it off, and it had a balance of about $175k. I called them and likewise they told me I would have to go through this whole payout process. (Complete with cashier’s check, yada yada) So rather than do that, when it was time to send in my payment, I sent them a check for $174k. (A grand short of payoff)

To my anger and amazement, they sent it back to me with a letter saying that I would have to go through the payout process. I called customer service and explained that it wasn’t a payout, but just an additional payment to principal. The service rep was so lacking in knowledge that they just didn’t even understand what I was doing after I explained it to them. All they could tell me was that clearly a check this big was a payoff and I would need to go through the payoff process. Finally I got a supervisor, and when I asked her how much could I send in and not have a payoff, she said, “Any amount as long as it’s not the complete amount.” So, I said, “Okay, can I send $174500?” And she said, “Yes, that would be fine” Then I asked, why my check for $174k was returned. She couldn’t figure that out. Finally we agreed I would resend the check to her and she would process it.

The next month I got my statement, it had the $174k applied, but a late charge was applied as well. (Since by the time they sent the check to me, and I sent it back two weeks had passed. Originally the check had been on time) I called and got the late charge removed, after much haggling on the phone and sent in my last payment of about a grand.

Two weeks later I got a refund from Wamu for about two grand. Why I have no idea, but I cashed it and considered it payment for dealing with incompentence.

XboxBoy

[Akula1992]

Heh.

I have a mostly pointless yet passingly humorous story of dealing with a bank mortgage.

About 8 years ago I was deployed to a rather “austere” area: no mail, no internet, no phones, pretty much nada. I had my mortgage set up for automatic withdrawal from a transfer account I set up for that purpose and figured that would keep it all covered. Well, not so much.

After I returned home 4 months later I have a ton of mail and more than a couple angry phone calls from my bank wanting to know where their money was. I hop on line and to my amazement, there is a lot of money in sitting in that transfer account that should not be there. It seems that the bank had a little “oopsy” with their computer system shortly after I left and they never withdrew the funds from my account. Since it showed up as a missed payment they continued to not withdraw the payments in subsequent months. 4 months later and Viola, they are starting to put me through the process. Fortunately, I was able to get it cleared up but the initial phone call was kind of funny.

Bank: So why didn’t you contact us sooner?

Me: Sorry, I didn’t know their was a problem. I was outside the country in a rather remote locale.

Bank: Didn’t you get our mail.

Me: Sorry, we weren’t getting any mail.

Bank: You could have returned our calls.

Me: Sorry again ma’am, but we didn’t have any phones.

Bank: No phones?

Me: No phones.

Bank: Internet?

Me: Nope.

Bank: What about your wif..

Me: Divorced.

Bank: What about some close friends that could…

Me: Ma’am, do I sound like the kind of guy that has a lot of close friends?

Bank: Uhhh, I suppose not.

I still chuckle when I think about that.

[Akula1992]

Heh.

I have a mostly pointless yet passingly humorous story of dealing with a bank mortgage.

About 8 years ago I was deployed to a rather “austere” area: no mail, no internet, no phones, pretty much nada. I had my mortgage set up for automatic withdrawal from a transfer account I set up for that purpose and figured that would keep it all covered. Well, not so much.

After I returned home 4 months later I have a ton of mail and more than a couple angry phone calls from my bank wanting to know where their money was. I hop on line and to my amazement, there is a lot of money in sitting in that transfer account that should not be there. It seems that the bank had a little “oopsy” with their computer system shortly after I left and they never withdrew the funds from my account. Since it showed up as a missed payment they continued to not withdraw the payments in subsequent months. 4 months later and Viola, they are starting to put me through the process. Fortunately, I was able to get it cleared up but the initial phone call was kind of funny.

Bank: So why didn’t you contact us sooner?

Me: Sorry, I didn’t know their was a problem. I was outside the country in a rather remote locale.

Bank: Didn’t you get our mail.

Me: Sorry, we weren’t getting any mail.

Bank: You could have returned our calls.

Me: Sorry again ma’am, but we didn’t have any phones.

Bank: No phones?

Me: No phones.

Bank: Internet?

Me: Nope.

Bank: What about your wif..

Me: Divorced.

Bank: What about some close friends that could…

Me: Ma’am, do I sound like the kind of guy that has a lot of close friends?

Bank: Uhhh, I suppose not.

I still chuckle when I think about that.

[Akula1992]

Heh.

I have a mostly pointless yet passingly humorous story of dealing with a bank mortgage.

About 8 years ago I was deployed to a rather “austere” area: no mail, no internet, no phones, pretty much nada. I had my mortgage set up for automatic withdrawal from a transfer account I set up for that purpose and figured that would keep it all covered. Well, not so much.

After I returned home 4 months later I have a ton of mail and more than a couple angry phone calls from my bank wanting to know where their money was. I hop on line and to my amazement, there is a lot of money in sitting in that transfer account that should not be there. It seems that the bank had a little “oopsy” with their computer system shortly after I left and they never withdrew the funds from my account. Since it showed up as a missed payment they continued to not withdraw the payments in subsequent months. 4 months later and Viola, they are starting to put me through the process. Fortunately, I was able to get it cleared up but the initial phone call was kind of funny.

Bank: So why didn’t you contact us sooner?

Me: Sorry, I didn’t know their was a problem. I was outside the country in a rather remote locale.

Bank: Didn’t you get our mail.

Me: Sorry, we weren’t getting any mail.

Bank: You could have returned our calls.

Me: Sorry again ma’am, but we didn’t have any phones.

Bank: No phones?

Me: No phones.

Bank: Internet?

Me: Nope.

Bank: What about your wif..

Me: Divorced.

Bank: What about some close friends that could…

Me: Ma’am, do I sound like the kind of guy that has a lot of close friends?

Bank: Uhhh, I suppose not.

I still chuckle when I think about that.

[Akula1992]

Heh.

I have a mostly pointless yet passingly humorous story of dealing with a bank mortgage.

About 8 years ago I was deployed to a rather “austere” area: no mail, no internet, no phones, pretty much nada. I had my mortgage set up for automatic withdrawal from a transfer account I set up for that purpose and figured that would keep it all covered. Well, not so much.

After I returned home 4 months later I have a ton of mail and more than a couple angry phone calls from my bank wanting to know where their money was. I hop on line and to my amazement, there is a lot of money in sitting in that transfer account that should not be there. It seems that the bank had a little “oopsy” with their computer system shortly after I left and they never withdrew the funds from my account. Since it showed up as a missed payment they continued to not withdraw the payments in subsequent months. 4 months later and Viola, they are starting to put me through the process. Fortunately, I was able to get it cleared up but the initial phone call was kind of funny.

Bank: So why didn’t you contact us sooner?

Me: Sorry, I didn’t know their was a problem. I was outside the country in a rather remote locale.

Bank: Didn’t you get our mail.

Me: Sorry, we weren’t getting any mail.

Bank: You could have returned our calls.

Me: Sorry again ma’am, but we didn’t have any phones.

Bank: No phones?

Me: No phones.

Bank: Internet?

Me: Nope.

Bank: What about your wif..

Me: Divorced.

Bank: What about some close friends that could…

Me: Ma’am, do I sound like the kind of guy that has a lot of close friends?

Bank: Uhhh, I suppose not.

I still chuckle when I think about that.

[Akula1992]

Heh.

I have a mostly pointless yet passingly humorous story of dealing with a bank mortgage.

About 8 years ago I was deployed to a rather “austere” area: no mail, no internet, no phones, pretty much nada. I had my mortgage set up for automatic withdrawal from a transfer account I set up for that purpose and figured that would keep it all covered. Well, not so much.

After I returned home 4 months later I have a ton of mail and more than a couple angry phone calls from my bank wanting to know where their money was. I hop on line and to my amazement, there is a lot of money in sitting in that transfer account that should not be there. It seems that the bank had a little “oopsy” with their computer system shortly after I left and they never withdrew the funds from my account. Since it showed up as a missed payment they continued to not withdraw the payments in subsequent months. 4 months later and Viola, they are starting to put me through the process. Fortunately, I was able to get it cleared up but the initial phone call was kind of funny.

Bank: So why didn’t you contact us sooner?

Me: Sorry, I didn’t know their was a problem. I was outside the country in a rather remote locale.

Bank: Didn’t you get our mail.

Me: Sorry, we weren’t getting any mail.

Bank: You could have returned our calls.

Me: Sorry again ma’am, but we didn’t have any phones.

Bank: No phones?

Me: No phones.

Bank: Internet?

Me: Nope.

Bank: What about your wif..

Me: Divorced.

Bank: What about some close friends that could…

Me: Ma’am, do I sound like the kind of guy that has a lot of close friends?

Bank: Uhhh, I suppose not.

I still chuckle when I think about that.

[Noob]

Ha! Great stories. So I’m sending electronic transfers in 2 lumps. I’ll let you know if they take them, or kick them back. I will end up owing about $15 for next month’s payment. At that point, I’ll just send in about $400 and see what they do.

[Noob]

Ha! Great stories. So I’m sending electronic transfers in 2 lumps. I’ll let you know if they take them, or kick them back. I will end up owing about $15 for next month’s payment. At that point, I’ll just send in about $400 and see what they do.

[Noob]

Ha! Great stories. So I’m sending electronic transfers in 2 lumps. I’ll let you know if they take them, or kick them back. I will end up owing about $15 for next month’s payment. At that point, I’ll just send in about $400 and see what they do.

[Noob]

Ha! Great stories. So I’m sending electronic transfers in 2 lumps. I’ll let you know if they take them, or kick them back. I will end up owing about $15 for next month’s payment. At that point, I’ll just send in about $400 and see what they do.

[Noob]

Ha! Great stories. So I’m sending electronic transfers in 2 lumps. I’ll let you know if they take them, or kick them back. I will end up owing about $15 for next month’s payment. At that point, I’ll just send in about $400 and see what they do.

[Raybyrnes]

Type of a stange time to send money to the bank. Market is a taking a beating and getting much cheaper. I would wnat to stay heavier on cash so if the opportunity presents itself you could begin buying into an overcorrected market.

[Raybyrnes]

Type of a stange time to send money to the bank. Market is a taking a beating and getting much cheaper. I would wnat to stay heavier on cash so if the opportunity presents itself you could begin buying into an overcorrected market.

[Raybyrnes]

Type of a stange time to send money to the bank. Market is a taking a beating and getting much cheaper. I would wnat to stay heavier on cash so if the opportunity presents itself you could begin buying into an overcorrected market.

[Raybyrnes]

Type of a stange time to send money to the bank. Market is a taking a beating and getting much cheaper. I would wnat to stay heavier on cash so if the opportunity presents itself you could begin buying into an overcorrected market.

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