“You can’t deny that a key goal of every insurance company during a disaster is to minimize payouts.”
The goal of all organizations is to maximise profitability and return value to shareholders.
This means adhering to sound underwriting practices that reduce their exposure on the front end. By collecting enough premiums insurance companies are able to provide long term peice of mind and get policy owners back to where they were before.
To accomplish this means that they often times having to deny claims that fall outside standard deviations and require owners to produce necessary documentation.
There are two side to the insurance industry. To grow profits they must aquire policyhoders. If policy owners lose faith in a company or begin to believe that insurers are not delivering on their promise they will lose policyholders. When insurers forget this premise they don’t have to worry about payouts because they will not have any customers.
Unfortunately it is an adjuster who has to bring people back to the reality that while the landscaping cost a fortune it was only covered up to the policy limits. By doing thisw they are able to provide a far greater net value to all of their constituents. It is a utilitarian principal. Greatest good for greatest number of people. Not perfect but all we got.
