Just to be clear… You are expecting the same people who didn't understand the loan terms in their loan documents to understand the insurance settlement provisions in their loan doc?
Good point here.
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About insurance claims, now I remember that some years ago, I had a small claim. The insurance company made the check payable to me and the mortgage company. I had to send the lender the insurance check, they endorsed it and mailed it back to me. I had to sign a promise to restore the house to its prior condition.
