HT – I heard quite a different story, and as I have first hand knowledge of the transaction (I was actually involved in it), I believe my version of events to be significantly more credible than yours.
So, for the record:
1.Your friend was upset bc her home was worth dramatically less than she thought.
2.I had multiple lengthy conversations with her about every aspect of the transaction throughout the transaction and she had my personal cell phone # for the duration.
3. I personally went over the offer with her and negotiated what I believe to be a very high price for her home relative to the market in her nbhd. Had she not taken my advice,and sold when she did, she would have sold for considerably less.
4. She questioned and challenged fees that were disclosed in her listing agreement in writing, and explained to her at the time of her listing agreement.
5. Fees & commissions were discounted and waived in an effort to make her happy (obviously to no avail).
6. Escrow fees are significantly higher on a $1 million dollar transaction than on a $500K transaction.
7. Finally, your last comment is especially telling – “He got his big commission check and yet he pecked her with all other kinds of extra fees.” Those fees, are called getting paid a pre-disclosed, agreed upon fee for the service of selling a home, coordinating an escrow, offering title insurance etc etc – also known as “the way people make a living and feed their families.”
Consider this from a different perspective: “The seller got her big net proceeds check and yet she repeatedly pecked away at every one else’s checks (realtors, real estate companies, escrow officers & escrow companies, title insurers etc) with repeated and unfounded requests for discounts because her home was worth less than what she hoped for.”