flu –
Good luck with Chase. We just extricated our final account from them. It was horrific. We had several accounts that were old WAMU accounts.
I’ve heard that new accounts, and previous chase accounts offer better terms than what they did to former wamu customers. But they really tried to nickel and dime us to death. My husband had some IRA money there that they refused to rollover. I will never bank with Chase again because of the bad experience. Literally over a year of stonewalling from them.
The only thing that worked to get the accounts closed/rolled was to physically be there, escalate to the manager, and keep raising his voice until they finally made it happen. Not sure if the registered letter complaint to the SEC and FDIC also had an impact. But they were aware we’d sent them.
I love Schwab and we also have credit union accounts. Both are great.
