[quote=sdrealtor]By the way are those depts that are going to streamline everything the same ones paying fireman who havent responded to fires in ten years and get double OT to sleep.[/quote]

No, they are the same ones that added a new automated system at UCSD medical center so that they could cut down the number of administrative people to handle appointments/schedules/etc, and now it takes 2+hrs to schedule a pre-opt appointment that should take 15-20minues.