[quote=ucodegen]
I am going to add the following – because I just got through dealing with it. We are shipping too much of our labor overseas, and it really doesn’t pay off. Too many companies are looking at the raw labor cost not factoring in production rate and quality. The reason this came up: I had to deal with Oracle support (MOS). On one issue, I had to deal with support based in China. The experience was almost like “Who’s on First”. Fine if I was wanting entertainment, but I have to deal with a system with reduced functionality – needs to be fixed. Part of the discussion ended up with the support person repeating everything I had entered, but in the form of a question.[/quote]

I feel your pain UCG, but I’m worried that the outcome will simply be to move everything overseas. Case in point – I know of a couple of projects where everyone involved is in China except project management which is here in the US. They have lots of problems, delays, etc… that all come down to time zone and communications issues. So what’s easier? Move all of the work back here or just hire a PM in China?

Once the big rock starts rolling downhill it’s hard to stop. I’m just trying to get out of the way.

I am heartened by this new show “Hoarders”, though. I think that hoarding cleanup might be a good business to get into.