There are all types of agents and all kinds of reasons they would act one way or another.
If I were you…I would ask your agent why they did not express the urgency to you to have a look at the home in less than 4 days or call you when they received an offer. They most likely have some sort of reason and if they don’t or if their answer does not live up to your expectations you may want to find another one.
There are plenty of good agents and plenty that are not as good…just like any profession.