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September 20, 2016 at 11:54 AM #22129September 21, 2016 at 6:37 AM #801356svelteParticipant
This was a major concern of mine as well. I’m in the same boat – they don’t make the tiles for my roof any more.
I was very careful and chose a company that did not drill through the tiles, but instead slid a bracket around the tiles to minimize chance for leaks and breakage.
There are videos on youtube that show how brackets can be installed without drilling through tiles.
As far as I know, they didn’t break any tiles when they installed my solar panels.
September 22, 2016 at 7:06 AM #801427CA renterParticipantIn your case, I’d go with a large, reputable company that has the ability to back their work…one that has a reputation they want to protect. Maybe try Sullivan Solar? They are the largest installer in SD, IIRC, and are probably the most professional, too. They installed SDG&E’s panels, in addition to other solar systems on high-profile buildings.
September 22, 2016 at 5:13 PM #801458svelteParticipantSullivan Solar drilled through the tiles on my neighbor’s home. That is why I didn’t go with them.
September 23, 2016 at 4:02 AM #801478CA renterParticipant[quote=svelte]Sullivan Solar drilled through the tiles on my neighbor’s home. That is why I didn’t go with them.[/quote]
Good info. Our neighbors had a new tile roof installed, and Sullivan installed the brackets under the tiles during the roofing process.
Who did your installation?
September 23, 2016 at 6:47 AM #801481ocrenterParticipantThe church next to my office just got solarized. They actually had tiles removed. With tiles reinstalled around the PV panels at the end.
September 23, 2016 at 9:06 AM #801482svelteParticipant[quote=CA renter][quote=svelte]Sullivan Solar drilled through the tiles on my neighbor’s home. That is why I didn’t go with them.[/quote]
Good info. Our neighbors had a new tile roof installed, and Sullivan installed the brackets under the tiles during the roofing process.
Who did your installation?[/quote]
SunRun. While the installers and purchase was great, I’ve been extremely frustrated in that their customer support phone number has been continually busy for over a year now, each time I’ve tried to call (not often granted, but I have needed to call). It doesn’t even put me on hold or in a queue, it just gives me the busy signal!
So I’m forced to communicate via email.
For that reason alone, I can’t give them five stars.
September 26, 2016 at 3:43 PM #801537CA renterParticipant[quote=svelte][quote=CA renter][quote=svelte]Sullivan Solar drilled through the tiles on my neighbor’s home. That is why I didn’t go with them.[/quote]
Good info. Our neighbors had a new tile roof installed, and Sullivan installed the brackets under the tiles during the roofing process.
Who did your installation?[/quote]
SunRun. While the installers and purchase was great, I’ve been extremely frustrated in that their customer support phone number has been continually busy for over a year now, each time I’ve tried to call (not often granted, but I have needed to call). It doesn’t even put me on hold or in a queue, it just gives me the busy signal!
So I’m forced to communicate via email.
For that reason alone, I can’t give them five stars.[/quote]
That would be extremely frustrating, and would make it a no-go for me. Thanks for your input, svelte.
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