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  • September 10, 2009 at 3:53 PM #16321
    NicMM
    Participant

    I was scammed. It feels bad to admit that. But, I tried to correct my mistake and got something back. My question is: Should I finish the fight or take what I got?

    My old camera was broken and I was in such a hurry to get a new camera to capture the daily growth of my new baby. He changes everyday. I decided to buy a Canon Ti1. When I goolged “Canon Ti1”, this website Sky Point Digital (www.skypointdigital.com) was the 1st on the sponsor list. Then I found this site offers cheaper price than Amazon. It’s not a buck or two but a couple of hundred cheaper when buying such a DSLR camera with the lenses I want. I was happy about it and put the order on that website. In stead of receiving an email confirmation with order details, the next day, I received an email asking me to call to confirm order. I called the number 1-877-595-6388, a salesman told me this is a bad camera because the HD video capture function consumes too much of the processor and it takes 4 seconds to take a picture. I was also considering a rival product: Nikon D90 and did some research on that. So I asked how about D90. He said D90 is much better but more expensive. I recall they are about same prices and because D90 is older model and does not support full HD (only up to 720p), it is a little cheaper than Canon Ti1 in Amazon. I told him that, and he said “absolutely not, it is several hundred dollars more expensive”. I was not with my computer and not very sure about that. He then asked if I am experienced photographer. I said I have never used a DSLR camera and just started considering this kind of prosumer product. He then started agressively to recommend Nikon D5000, saying it has the same performance, video capture capability and easier to handle for beginners, I can get the same kind of package as the one with Canon with same $900 range price. He said he personally uses D5000, and promised me a warrantee to return or switch if I don’t like it. I was sold. In the next several days while waiting for the package excitedly, I spent my time on researching on Nikon D5000. Last night, the package finally arrived. When I came home, it has been opened by my family member. I put up lens and figured out how to turn it on so that we can take first photos. The photos are superb and I am happy about it. But then I found the shipping slip. What? $1299? I was told it was just over $900. I looked up my email, no invoice was sent. I thought about returning it. The shipping slip states 10% minimum restock fee. I then searched online, and found this site:
    Beware of Sky Point Digital bait and switch scam
    http://thoughts-of-dave.blogspot.com/2009/07/beware-skypointdigital-is-bait-and.html

    I called back this morning. After waiting long time and calling several times, I got hold with a custom service guy. I asked why the price is different from $929 as its own website stated (the performance package: http://skypointdigital.com/skypoint/advanced_search_result.php?keywords=Nikon+D5000&&x=0&y=0) and wanted the $300 different back or return it:

    He kept on and on, telling me I got a better package. Instead of the 70~200mm Nikon lens stated on their website, I got a 70~300mm Sigma lens. I said I looked it up, it is only $160 dollars in Amazon. He said there are 4 kinds of this lens and this one usually sells for $700, this camera is US model and US warantee, yada yada yada. I said I just want the one I ordered. He said I need to pay $300 restocking fee upfront. Hey, 10% is only $125, isn’t it? He said 10% is the minimum, and he’ll charge me 15%, and plus insurance, etc. After arguing with him long time, he said he’ll send me a backup battery (which the salesman already said to give it to me for free but not found in the package) and give me $100 discount.I needed to go to work, so I budged. Later today, after doing more research, I found I was taking advantage of at least $200. I have a busy life, should I take what I have now or should I finish the fight? They have already charged that money back to 10 days ago. But I can issue a credit card dispute.

    -NicMM

    September 10, 2009 at 4:15 PM #455271
    Allan from Fallbrook
    Participant

    Nic: Issue a credit card dispute and call it a day. For $200, it’s not worth the time and aggravation to pursue this. You’ve probably already spent that amount in wasted time.

    September 10, 2009 at 4:15 PM #456068
    Allan from Fallbrook
    Participant

    Nic: Issue a credit card dispute and call it a day. For $200, it’s not worth the time and aggravation to pursue this. You’ve probably already spent that amount in wasted time.

    September 10, 2009 at 4:15 PM #455805
    Allan from Fallbrook
    Participant

    Nic: Issue a credit card dispute and call it a day. For $200, it’s not worth the time and aggravation to pursue this. You’ve probably already spent that amount in wasted time.

    September 10, 2009 at 4:15 PM #455877
    Allan from Fallbrook
    Participant

    Nic: Issue a credit card dispute and call it a day. For $200, it’s not worth the time and aggravation to pursue this. You’ve probably already spent that amount in wasted time.

    September 10, 2009 at 4:15 PM #455465
    Allan from Fallbrook
    Participant

    Nic: Issue a credit card dispute and call it a day. For $200, it’s not worth the time and aggravation to pursue this. You’ve probably already spent that amount in wasted time.

    September 10, 2009 at 4:58 PM #455281
    NicMM
    Participant

    Thanks, Allan. That’s reasonable. Hopefully it won’t take too much time to assist credit card company’s investigation.

    September 10, 2009 at 4:58 PM #456078
    NicMM
    Participant

    Thanks, Allan. That’s reasonable. Hopefully it won’t take too much time to assist credit card company’s investigation.

    September 10, 2009 at 4:58 PM #455888
    NicMM
    Participant

    Thanks, Allan. That’s reasonable. Hopefully it won’t take too much time to assist credit card company’s investigation.

    September 10, 2009 at 4:58 PM #455815
    NicMM
    Participant

    Thanks, Allan. That’s reasonable. Hopefully it won’t take too much time to assist credit card company’s investigation.

    September 10, 2009 at 4:58 PM #455475
    NicMM
    Participant

    Thanks, Allan. That’s reasonable. Hopefully it won’t take too much time to assist credit card company’s investigation.

    September 10, 2009 at 5:34 PM #456093
    Allan from Fallbrook
    Participant

    Nic: You’re welcome. As crappy as it sounds, you have to chalk this one up to experience. I had a similar experience with my 11 year old son and an eBay purchase of some Star Wars action figures. I figured that it was a rip-off and told my son, but he was adamant about the purchase, so I let him use my PayPal.

    Following, I sent an email to the seller and let him know he had just ripped off a heartbroken 11 year old boy and he sent me a snotty response along the lines of “live and learn”. It was a valuable, if unfortunate, lesson for my son, but he took it to heart.

    September 10, 2009 at 5:34 PM #455490
    Allan from Fallbrook
    Participant

    Nic: You’re welcome. As crappy as it sounds, you have to chalk this one up to experience. I had a similar experience with my 11 year old son and an eBay purchase of some Star Wars action figures. I figured that it was a rip-off and told my son, but he was adamant about the purchase, so I let him use my PayPal.

    Following, I sent an email to the seller and let him know he had just ripped off a heartbroken 11 year old boy and he sent me a snotty response along the lines of “live and learn”. It was a valuable, if unfortunate, lesson for my son, but he took it to heart.

    September 10, 2009 at 5:34 PM #455829
    Allan from Fallbrook
    Participant

    Nic: You’re welcome. As crappy as it sounds, you have to chalk this one up to experience. I had a similar experience with my 11 year old son and an eBay purchase of some Star Wars action figures. I figured that it was a rip-off and told my son, but he was adamant about the purchase, so I let him use my PayPal.

    Following, I sent an email to the seller and let him know he had just ripped off a heartbroken 11 year old boy and he sent me a snotty response along the lines of “live and learn”. It was a valuable, if unfortunate, lesson for my son, but he took it to heart.

    September 10, 2009 at 5:34 PM #455903
    Allan from Fallbrook
    Participant

    Nic: You’re welcome. As crappy as it sounds, you have to chalk this one up to experience. I had a similar experience with my 11 year old son and an eBay purchase of some Star Wars action figures. I figured that it was a rip-off and told my son, but he was adamant about the purchase, so I let him use my PayPal.

    Following, I sent an email to the seller and let him know he had just ripped off a heartbroken 11 year old boy and he sent me a snotty response along the lines of “live and learn”. It was a valuable, if unfortunate, lesson for my son, but he took it to heart.

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