Tiles for the area are arranged with a 1/2 tile border around entire floor. The gouge hit center but on the corner most none border tile. There is no tile landing area separate from the entire floor.
Rentals in the area need to be maintained well since there is plenty of new build and nice rentals. If you let the rental in that area start to show wear you limit your applicant pool to those that don’t care or can’t do better. And pretty much guarantee high wear and major turnover expense
