You are in for a treat…Real time chat with a Sallie Mae agent since none of the details of that 1.25% variable rate loan I could find anywhere… And so far, the agent isn’t being clear about it either… (Fake name Frank used)
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Info at 12:10, Jun 4:
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Automated Advisor at 12:10, Jun 4:
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Automated Advisor at 12:10, Jun 4:
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frank at 12:10, Jun 4:
Where can i find the fine print for the 1.25% variable rate loan?
Automated Advisor at 12:10, Jun 4:
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Info at 12:11, Jun 4:
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Info at 12:11, Jun 4:
You are now chatting with Danielle.
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frank at 12:11, Jun 4:
It seems like the details of the 1.25% variable rate loan is intentionally not easily found.
frank at 12:11, Jun 4:
Why>
Danielle at 12:11, Jun 4:
Thank you for using Sallie Mae Live Chat. You are now chatting with a Live Specialist.
Can you please elaborate what details you are looking for?
frank at 12:12, Jun 4:
I want to know how long is the 1.25% rate last, what is the maximum APR (is it capped), etc…you know the usually things that someone that’s going to take out a variable loan wants to know about that many lenders intentionally hide.
frank at 12:12, Jun 4:
Also any pre-payment penalties.
frank at 12:13, Jun 4:
There’s got to be some terms and conditions document.
Danielle at 12:13, Jun 4:
Your specific rate will vary based on the loan product selected. If your loan offers rate and repayment options, your rate may also vary based on your selection.
If your loan has a variable rate, the maximum interest rate your loan could adjust to is 25%.
Danielle at 12:13, Jun 4:
There is no prepayment penalty.
frank at 12:13, Jun 4:
How is the variable rate indexed
frank at 12:13, Jun 4:
how does it change
frank at 12:13, Jun 4:
Let’s say I qualify for the 1.25% apr rate
frank at 12:14, Jun 4:
(I will)
frank at 12:14, Jun 4:
How long does my rate stay 1.25%
Danielle at 12:14, Jun 4:
It is based off the one month LIBOR. Our variable rate index is based on the one-month LIBOR and can change on a monthly basis on the 25th of each month.
Danielle at 12:14, Jun 4:
If you choose variable, it can potentially be for just one month.
frank at 12:15, Jun 4:
So is it always libor + (rate amount)
frank at 12:15, Jun 4:
is the (rate amount) always the same
frank at 12:15, Jun 4:
or can that change?
frank at 12:15, Jun 4:
Assuming I always pay on time
Danielle at 12:16, Jun 4:
I’m not sure what you mean by will it always be libor plus rate amount. The rate will be based off the LIBOR. Interest rates are calculated by our system based on your creditworthiness and/or application data. An applicant’s creditworthiness takes into
account factors such as:
– A positive payment history;
– Length of time since credit was established; and
– Amount of outstanding debt.
frank at 12:17, Jun 4:
Understood. Let’s use an example. I have close to an 800 credit score, I have $100k/year annual income I always pay on time.
frank at 12:18, Jun 4:
I take out a loan loan for $100k on /62020 at 1.25%
frank at 12:18, Jun 4:
libor states constant
frank at 12:18, Jun 4:
for the next 4 years
frank at 12:18, Jun 4:
What is my loan rate look like over the next 4 years.
Danielle at 12:19, Jun 4:
Since income was mentioned, I do need to state you do not need to reveal alimony, child support, or separate maintenance income if you do not wish to have it considered as a basis for loan repayment. The only way to know what rate you would receive is to apply. I can collect some information to go over a range of rates but that is as specific as we can get. I would not be able to say what it would look like over the next four years. You can see history of the LIBOR at bankrate.com .
frank at 12:20, Jun 4:
I just want to understand what are the factors that would make the variable rate increase if libor rate stays constant, I always pay on time, my credit score and income doesn’t change.
frank at 12:21, Jun 4:
(IE, is this 1.25% only a teaser rate…)
Danielle at 12:21, Jun 4:
If LIBOR stays constant, it should not change. Once a variable rate is received, it will only change when LIBOR does.
frank at 12:21, Jun 4:
All this would be clear in a document that mysteriously is absent on any website.
frank at 12:22, Jun 4:
Current libor rate is 1.80%
frank at 12:22, Jun 4:
Your offer is 1.25%
frank at 12:22, Jun 4:
Are you saying that the variable rate will always be -0.55% libor, assuming nothing else about me changes?
Danielle at 12:23, Jun 4:
I cannot guarantee that. It is LIBOR plus a margin. I cannot know what rate you will receive or all the ways it can possibly change. We are here to answer questions about the loan products and process but we are not credit experts or financial advisors.
frank at 12:25, Jun 4:
Do you have a document that describes the loan terms that i can read
frank at 12:26, Jun 4:
So basically you are saying that margin above/below libor could change anytime, even if nothing with my financial/credit worthiness changes?
frank at 12:27, Jun 4:
I’m just trying to understand under what circumstances it would change if my financial/credit worthiness does not change.
Danielle at 12:29, Jun 4:
I’ll be right with you.
frank at 12:29, Jun 4:
k
frank at 12:29, Jun 4:
k
Danielle at 12:30, Jun 4:
If your financial/credit worthiness does not change, the only reason it would change is LIBOR. I cannot state how much it will change or what it will look like in four years. There is a calculator you can play around with under college planning and then Tools. There is not a document that describes the loan terms as there are multiple variables such as the loan product, the LIBOR, if you make payments early ( there is no prepayment penalty), if there was a late payment. If nothing in your credit changes, the variable rate should only change with LIBOR.
frank at 12:31, Jun 4:
Is that a guarantee? That if my credit/finances does not change and I always pay on time, and libor does not change, then my loan rate should never change from 1.25%?
Danielle at 12:32, Jun 4:
It is not guaranteed.
frank at 12:33, Jun 4:
Ok….. So dumb question. Could you give me one example of how my rate could change even if my credit/finances does not change, I always pay on time, libor does not change?
Danielle at 12:35, Jun 4:
Our rates are among the most competitive in the private student loan market and we work to ensure that all our customers receive a fair and competitive price.
From time to time, our pricing criteria may change based on the current market, rate environment, and other factors. Changes to your credit history and/or application data can also affect your rate.
frank at 12:35, Jun 4:
Sorry, again if there was a document that describes this, it would be a lot easier for me to understand. I’m financially literate, but I can’t imagine for most of the people who are not, how they could ever understand these terms.