Sorry if I came off as harsh, but I agree that BofA is crap and messed up. They also said they would do this and didn’t come through.
My thoughts probably were more centered on your idea of suing and how that came out. Sad thing is that lawyers probably won’t take the case since very little money is involved and if it’s a class action, there aren’t enough people to form a class in this case.
All this said, this is why I HATE online statements. I have 1 bank which does this to me or charges me so I have a reminder in my “things to do” to print them at a set time each month. I need to go back and do this for my brokerage statements as well and put those in my reminder calendar.
You always see “Get online access to your statements for 7 years!” I personally want “Get online access to your statements forever!”