As for your friend my experience is they love them until they dont. Most of the top producing agents there move on after a few years.
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You could say “employees love them until they don’t” about virtually any company in any industry.
Top producers can probably make more $$ on their own, my friend is very sharp and appreciates the security provided by the great benefits that Redfin offers. He went through a very costly medical issue last year and they covered the expenses and gave him generous time off to recuperate. I don’t think he’s going anywhere soon, he’s a very loyal guy.
