paramount, not sure who you used and this isn’t neccesarily an endorsement but I have relatives who have been very happy with this local company and have used them for years.
However I’ve read bad reviews on yelp, and i remember reading bad reviews on yelp when my relative was contemplating using them (most of the complaints back then were tennants mad because after a few years of paying rent on time they were thrown out quickly for not paying, as if they felt their history gave them the right to not pay). But I just read a bad one from an owner who is planning on selling and not getting the service they want because they aren;t using them as the listing agency (you can’t make everyone happy). My folks just switched from doing it themselves to a management company and they are completely happy, but they were too nice IMO and let everything slide forever, including rent (they didn’t use the company I linked because their rentals are out of town and low end, that comapny doesn’t seem to handle those less desirable towns). They still love their management comapany. I agree, a licensed realtor is better, everyone I know that uses a management co uses a realtor/management co. Hopefully you find a better one, but I wouldn’t forfeit any $, just switch when you can.