[quote=Mortgage Mentor]Hi Davelj, sorry about your experience. You learned the hard way that Big Banks = Big Prices and Small Service.
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Actually, I RE-learned that lesson. I’ve always known that the Big Banks had horrible service – which is why I only do business with much smaller banks (absent this re-fi) – but I just assumed (you know what happens when you assume) that since BofA already owned my then-current mortgage that using them was the path of least resistance (also, they had the lowest APR available at the time). Doh!
