Just a follow up post as the company just finished the job last week. I can’t recommend this company enough. VERY reputable and true professionals.
Jim was spot on target about the referral so thanks again Jim. I dealt with Ken there at Phillips Abbey Carpet and he was extremely great to work with.
Ken originally told me that the job would take about 2.5 weeks from start to finish. They finished the job in less than 1 week! He ended up putting 2 teams of workers on it so I had 4 workers each day. They showed up by 7:30 AM and stayed until late afternoon.
Extremely hard workers that barely even took a lunch break. The upstairs was 2,200 sq. feet plus the staircase is also fairly large and they did that too.
I ended up buying some carpet inlay as well as a few thousand dollars worth of custom made rugs with them as well. There quality control is very good. They noticed some irregularities on the rugs as they were getting bound and they sent them back. That was the only delay…so we’re looking forward to getting the custom carpets.
Definitely if you have ANY flooring needs (carpet, wood floors, etc) I’d highly recommend these guys and especially dealing with Ken there. And if you can, ask him to send Carlos and his team of workers. They were very efficient and quick.
Philip Rivers (SD Chargers QB) lives in my development and these guys did his hardwood flooring as well).
After they were finished with the installation I noted that the wood banisters and the sides to the staircase didn’t match the color of the hardwood floors so I decided to sand it down and get it totally stained.
I didn’t realize that was such a big job. Ken recommended another company that specialized in that. The guy he referred came out the same day I called him to give a quote. I hired him right away and he started 3 days later. They are working on it now and almost done. VERY professional group of guys.
The only footnote I’d mention is that Ken recommended me to a guy to do iron balusters on the staircase. I have to say I wouldn’t use this guy again. He has been extremely unresponsive and not good communicating. I can’t say for sure how that part of the job will turn out as he still hasn’t finished and now says that he can’t come out until November 28.
But all emails and phone calls typically took a week or more to get back to me which I find horrible when you own your own business. It was such a contrast to Ken and the other people he referred me to.
