I’m not sure about Lumber Liquidators. I just signed a contract with Jim’s guy and paid the deposit today. Jim was right these guys are true professionals. Always on-time and showed up when they said they would.
They came out and took full measurements. I wanted to get an exact match of the hardwood flooring below but they don’t manufacture it anymore. But they got the closest match and ordered a sample so I could see it.
I just paid the deposit today. Not cheap at $20,500+ for just upstairs and the stairway but so far so good with their customer service. I’ll post an update once they finish the job and post some before and after photos.