I personally don’t think we NEED a non-profit and/or govt sponsored option. Have you tried to go to the DMV lately? I’ve never seen private businesses that offer customer service, work so slow. I had to wait almost 2 hours just to tell them I need a new driver license, pay, then get a printed paper temp license.
AN, did you have an appointment? I am asking because my wife has an appointment there tomorrow. The last time I went there with an appointment, I was in and out pretty quick. But if you don’t have one it takes a looooong time.