I agree with the others when you have the option to choose between Paypal or credit card, I’d go with credit card as the protection process is quicker and easier. Almost any credit card that I know if there is a problem will immediately credit you back whatever you had a dispute with.
Dealing with Paypal.com can be slower.
But I will say that they have GREATLY improved their customer service over the years. I’ve been using Paypal since they first came out. And in the early years it was like pulling teeth dealing with customer service and believe it or not they never even had a phone number on their website to contact anyone! It was a nightmare.
But over the years, they have really gotten great both from the consumer side but also from the merchant side. I used them for one of the companies I owned and once you do a lot of volume with them, they assign you a Manager that you can call or email with ANY issues and they solve them immediately.
It’s amazing just how many people use it now. We did several millions of dollars a year in transactions and I think the breakdown was like 60% credit cards but 40% of the clients wanted to use Paypal.
It’s really amazing all of the new technology out there these days like Four Square, etc.
But from the consumer side, I still think credit cards are the best with the strongest protection.
