I do not believe in renting from Property Management companies. Besides being overpriced they tend to be total jerks because to them you’re just another statistic in the 400 unit complex, they have no incentive to keep you happy. In addition they will rip you off when you leave the place accessing you all sorts of spurious cleaning charges even if the place was left spotless. They have full time lawyers on their payrolls anyway so you’ll be facing an uphill battle if you fight them and they know this.
I’ve had much better experiences dealing with individual owners because the playing field is equal and they have personal interest and attention in their property and their tenants, not to mention they usually price attractively because the cost of staying vacant for them is higher.