we had an equally awesome experience with them recently as well.
we went to Sears Outlet over at Linda Vista based on seeing an open box 42″ built in Kitchenaid for $5400 (retail at $9000) online. Turns out they did not have it. But the salesperson took down my number and promised to keep an eye out for the next open box item.
She called me within a week and said they just got another open box item in. We were able to purchase it and had it delivered over the weekend.
We have been looking at used built in 42″ frig all over craigslist and ebay, and the prices are all around $5000ish. So to get a brand new open box item for $5400 is just absolutely crazy.
(we contacted Fleet Installation System for delivery and install, their price was about $250 cheaper).
