[quote=EconProf]
It is so easy to blame big businesses for everything instead of seeing the bigger picture.
[/quote]
It is pretty eash to blame a company who knew about acceleration problems in their vehicles since at least 2004 and did NOTHING, isn’t it? They even settled lawsuits out of court between 2004 – 2010 to avoid the publicity!
Toyota finds themselves in quite a bind…they did secret fixes for many of their other defects for years – it was quite well known in the automotive community. And they did that because their customer base bought Toyotas because of their reputation for quality and low defect rates. If they had went the recall route as other manufacturers did, that would spook their customer base.
Instead, their customers went along blindly believing that, because their recall rate was lower, that meant the cars were of higher quality.
Now Toyota is at a turning point. Do they start revealing their problems via recalls (thus tarnishing their image with each recall), or do they continue hiding their problems to keep the blinders on their customer base?
It should be interesting to watch…the sham is over. They have some hard decisions to make – let’s hope they make the right one.
