I can see that if you have a problem with a fee, letting the representative know but sounds to me like there is a confidence problem here.
This guy is a sales representative. His job is to close sales not to gather up informaiton. Yo0u should have done that on your own in a pre sales process. Talking to people that have used the service. Checking the BBB. What is he suppose to say when you want to look material over, OK I’ll check back in with you. Your comment was a complete cop out. I’d fire that guy if he that was his approach. Youer reluctance to sign was the fee structure. How stating “I do not like the fee structure and feel that it is not an industry practice. This give me concern about using your services.”
You mentioned in your previous post that they guarantee a sale. What was the disclaimer on that. Isn’t that the real reason you were meeting with the rep.
According to every poster on this site this is a bad market to sell in. A buyer is going to need real convincing. How would you feel if you selected an agent who each time he took a good prospect to your home left thte sale on the table becasue he wsa shy or time to ask for the deal. This does not suggest they should be rude and if this gentleman was than that is uncalled for but if he is a little pushy than that is not a bad sign but probably a good one. If it was an interview process it would be precisely what would have me go with a rep as oppose to not going with one.
Sounds to me like you have that type of personality that whenever you walk off the car lot you are still looking to make sure you weren’t taken rather than enjoying the ride.
Instead of focusing on the $600 fee I would be focusing on the more important issue of selling my home for top dollar. If you don’t think that they can sell your home I would be reluctant to sign a contract. This would hold true for a discounter the same as a full service person. If on the other hand you are electing not to do business because a sales rep is doing his job of probing to find out the reason for resistance than I think you need to prioritize your decision making criteria.