I don’t think I’m sensitive at all to criticism of Americans or American culture; my concern is with generalized statements about *anyone*, as I wrote in my post. Frankly, I’m critical of many American traits, too. But criticism can by specific and thoughtful, or generalized and pointless. I am hoping to encourage HS to consider his context and intent; in this forum he is largely preaching to the choir.
And yes, it is their right to complain. It is also my right to say they are welcome to leave if they dislike it so much.