The purchase agreements that are produced by the builders are excrutiating. They blow away the 8 page RPA that is used in resales. There are not many buyers at all who bother to actually read the agreement from start to finish. Those that do rarely know what they are giving up with regards to contingencies when compared with buying a resale home. I have been through several sittings, when I accompany buyers to the sales offices of these developers. The questions that I pose to the sales agents are well above and beyond the questions the buyers would have asked on their own. The buyers have always been thankful for me to accompany them, and in just about every case, have BACKED OUT of the deal rather then moving forward.
Any realtor who does work does it for the money. Any good realtor knows that the only way to procure long term clients is to do alot of legwork for them which in MOST CASES will not produce a sale at all. It is called the cost of doing business. sdr has posted cases where he has buyers who have been working with him for years to find the right home. The top producing agents establish relationships with people that involves alot of time and effort with little to no return.
Your statement rings true for a good deal of agents. However it does not ring true for all of them. Without shilling here, and in all seriousness, if you want to post your email address, I will send you contacts for my clients and you can contact them and ask them if they were happy with my work.