I don’t disagree that in the past HP did use to sell high quality hardware products. At least before fiorina days.
I just chose not to use them because of their premium and arrogance and my personal bias

There eCommerce software division, on the other hand, was sort of a joke, which was the bulk of my limited involvement with them. Many people probably didn’t even know they a had a ecom software group that tried to productize something in the past. It wasn’t pretty. but some reason they got the idea that they were great with printers and computers, that e-commerce enterprise software would have been a walk in the park .Sort of like the mentality that intel had thinking they are great at x86, 5G LTE would be a walk in the park. It didn’t end pretty for both companies.

As far as their printers goes. I definitely stayed away from HP when they started gouging their inkjet printer customers. One of there strategies was to sell printers at cost or even a small loss because they know they could make a lot money on the cartridges they sold. in fact, they were the ones put the chips in the cartridges that would make the cartridge expire early well before the useable ink that was still left inside. and then when there were refill companies designing ways to get around those inside the cartridges, they were also the companies that tried to sue under anti-piracy/theft laws to prevent people from defeating the cartridge expiration chips. They lost a few lawsuits over it if I recall…

I’ve been kinda a then Sun Microsystems, IBM/Lenovo, Epson , Brother kinda person…
I have had so many Brother laser printers that I bought for work and home. They just work so well, and their supplies are reasonably priced.
my latest color laser all in one is just awesome.