So here is something interesting. I was at UCSD Thornton Hospital and two things I noticed.
1. They removed all the parking gates and parking attendants and replaced them with self service kiosk.
2. Checking into the hospital, you no longer wait a long time for a clerk to check you in. You self check in at one of the 4 computer kiosks. If you have problems, 1 person is there overseeing all the kiosks.
Yup, automation replaced a lot of hospital clerical work too.
