Hatfield,
It’s dangerous to assume what someone else is thinking
OR that someone else would do what you would do.

I’ve been a landlord for over 30 years. I don’t want problem tenants, I don’t care about turnover.
I’m not going to let the inmate run the asylum.

Having a lease allows the tenant to stay as long as they keep up their end of the deal….
Having a month to month allows me to get rid of them at any time for any reason. There’s two ways to look at it.

Deadzone is not a problem tenant BUT having a problem with the owner’s agent and doesn’t have a lease. Delicate situation.

I’ve had property managers and have had tenants contact me directly complaining about the manager.
I trusted my manager and didn’t want to be involved with the tenants complaints at that time. They eventually worked it out with the manager.