I understand your irritation, but driving a car with 30-year-old hubcaps on NYC roads, I probably wouldn’t have notice a few more scratches. This being said, I tend to stay away from any chain oil/tire/service places (including CostCow), opting to have my car worked on by independent mechanics when needed. Much more consistency than the chains that hire any h/s dropout.

I’ll make a slight exception for STS Tire in NJ, which always seemed to do a good job for family (and myself, when I used them).