[quote=CA renter]Agree with scaredy. Just because someone closes an account, it doesn’t mean that a financial institution should be able to completely delete their accounts or eliminate access to those records.

If particular financial records are supposed to be available for a certain amount of time, then they should be available for that duration, whether the account is open or closed.[/quote]

I had a similar experience (albeit smaller $#’s) with Chase. I’d had a WAMU account which was taken over by Chase. They slowly but surely eliminated all interest and started charging fees. (No grandfathering.) The interest was ridiculously low on our MM account. So low we moved it to the credit union.

The following year we didn’t get a 1099-int. I no longer had online access to get the info since we no longer had accounts there.

They didn’t mail us the 1099.

I called to ask and they said they don’t send them if they paid less than $10 in interest for the year – but that we were still required to report it. That <$10 was the reason I'd changed - same account was getting $30 previously. Banks are slimy.