[quote=Hobie]Ok BG pull a chair up to the bar. 🙂 Calling Sony Tech support gets you a fellow in India with an American first name. Read him the serial number and he will tell you the OEM replacement part number. This is different than what is printed on the actual circuit board as they don’t use those numbers for replacement parts and their system would not recognize my number that I’m staring at anyway. But before that, you will be subjected to a new sales pitch for a new TV rather than fix the old one. Annoying. Order part and its is wrong. Try again, new number and assured it is correct. Wrong again. Online sources each return different or conflicting part numbers. Maybe I had the one wierd model, but still….
So there is the full story to why I don’t wanna deal with Sony any more. Used to be top of line products but not anymore. I’m actually liking Samsung stuff very much lately. YMMV.[/quote]
Hobie, I don’t understand the problem you’re having. There are apparently some parts available for Bravia directly from Sony:
You need to get the “Sony Confidential Parts List” from your service manual first, so you know exactly what to order. If you don’t have a service manual, that is a big part of your problem.
You are talking to a distant “support desk” person with an unintelligible “English” accent instead of determining for yourself the part(s) that you need. For instance, see: