I’ve used them for years as they pay a solid interest rate 3.25%, refund ATM fees, free bill pay, low min ($1500 monthly avg.), and have excellent customer service (no wait and intelligent people on the other end).
I haven’t looked around at the competition, but I have not had any issues with them. I keep my balance near the minimum or higher if I have bills to pay like rent or CC. You can easily link that account to high yield MMA’s that pay 5.4% and higher.
While I think highly of their basic checking, I haven’t used their CD’s or other financial products they offer so I can’t comment on those.