I am renting from American Heritage Properties. I have been renting from them for the past 4 1/2 years. They have to get permission from the landlord to do anything, but they are reasonable. The owner of our property doesn’t like to approve work to be done, and doesn’t like to call American Heritage Properties back either (whenever I make a request, American Heritage Properties has to call the owner for approval). But when we have a door knob not turning (or something else that really causes issues with living here, especially involving plumbing) they send someone out soon even if our owner hasn’t gotten back to them. So I am grateful we have a property management company rather than just the owner taking care of the property (because nothing would get done). Also rents are definitely reasonable. Our rent is usually raised about $35 per year, although one year it wasn’t raised at all.