I would also agree that it is not a necessity to use the listing agent however I will admit that I know of alot of people that have done it and some of them successfully. Now one of them got the short sale done and the day his loan funded he called me up and asked for an attorney. It seems that the sellers were not leaving the home. Even though the short sale completed, the loan funded, and escrow closed, they weren’t leaving. He asked for my help but I could not help him and I told him he needed to work with the his agent who was the listing agent. So in the end he ended up going through the 3 day notice to quit and had to evict with unlawful detainer and there was also the cost to continue renting his home.
Obviously this is not the norm and in most all cases you will be okay. To me, the best thing your own agent can bring you is an advocate, someone who is at your disposal and 100% looking out for your interest. For many people, they don’t need that and are okay on thier own.
Unfortunately there are those agents and brokerages who double end things and they are not fulfulling thier fidiciary obligation and screwing buyers.