Just an update: my u-verse went in this week. And I love it.
ATT needs to work on the install. It took 4 service calls and 4 separate technicians to get it working.
The last technician was absolutely awesome in terms of troubleshooting abilities. He was sort of the more “can do person” and less so of the “can talk but not do” type of person.
The funniest comment he said when I was asking him if the problem was resolved “I don’t know yet. Unfortunately, I’m trying to get a hold of ATT support and they just treat us like there customers and ask us to wait for a long time”. LOL…
Bye bye overpriced Time Warner….Competition is great.