SD (sorry, lesser Yoda), I have an anecdote (as I always do) that is the other version of this.
It is part of what helped me form my present opinion on the relative skill of certain lenders.

A couple of months ago, I took a listing for one of my neighbors. We listed it at a price that I believed would generate enthusiasm by buyers. This was a short sale and so he was not making a dime. He was walking away and so showing was easy because it was vacant.
We got 5 offers in 2 weeks.
The bank had an appraisal done and assigned a negotiator within 3 weeks.

We would be closed by now but for my seller deciding that he was tired of signing things. This was almost my defining short sale war story but for my ignoring of the human factor. I still don’t know of way to account for depression.

Wells actually acted better than any short sale story I have heard.

I have heard that their REOs are quick and decisive also.

We will see how true my theory proves in the coming year.