[quote=spdrun]I understand your irritation, but driving a car with 30-year-old hubcaps on NYC roads, I probably wouldn’t have notice a few more scratches. This being said, I tend to stay away from any chain oil/tire/service places (including CostCow), opting to have my car worked on by independent mechanics when needed. Much more consistency than the chains that hire any h/s dropout.

I’ll make a slight exception for STS Tire in NJ, which always seemed to do a good job for family (and myself, when I used them).[/quote]

Honestly, it’s more irritation more than anything else. To be fair, the folks that work @ Costco are very friendly and courteous. It’s just I wish they were more careful. I mean, it’s really impossible that sort of scratches to happen on the road. It’s not like the rims are curbed… And furthermore, some of the gashes are too deep to have happened from a simple car wash… Not to mention the car is washed by my detailer, whom I always go over the car over with after he is done…

Oh well. 1st world problem.. You know…

(Hey, I’m not one of those ridiculous costco shoppers that try to return a half eaten chicken, or return a plant that dies a year or two later…Sheesh… I’m actually sensitive to retailers, since it isn’t easy being a retailer in the U.S.)

[quote=svelte]You live on the coast, you should go here:

http://www.chuckstirecenter.net/

Chuck is a real car guy. I’ve entrusted him with all the cars in my stable and he has yet to scratch a rim. I’ve even ordered custom rims through him.

We sit and talk cars every time I go in.

(PS – I don’t see Chuck in the photo on the web page. Did something happen to Chuck or is he taking the photo?)[/quote]

Noted… next time….

[quote=moneymaker]I’m pretty sure I lost a few lug nut covers at Costco, but when i didn’t first notice the first one gone before leaving they told me after calling them later that they didn’t have them. So now they are all gone and I don’t have to care anymore about them forgetting to put them back on. I figured someone there must be selling them on Ebay. I’m not picky enough to go buy new ones for a 12 year old car.P.S- for our Miata we go to Discount Tire, got rid of the run flats as they were too expensive and gave a rougher ride.[/quote]

Noted…..

[quote=bababooey][quote=flu]But looks like I won’t be going back there for tires again, either for my X5 or the 550, and they don’t stock the tires I like the miata or the A4 the C320 for which I don’t care about the rims….
[/quote]

A bit of advice. It’s hard trying to be pretentious but one of the rules (in the top 15) of the pretentious handbook is to never admit you shop at Costco, you are just too good for that!

Remember what the coach told you to repeat when you are in these serious situations like this “people like me”.[/quote]

I actually like costco for everything else. Generally, really good service. I don’t care whether it’s hip or not….And frankly I could care less about car brands or labels, though I admit lots of people buy cars for no real value but the label…

But, as a business, if you’re going to advertise that you can do job X (like changing tires), the assumption here is you can do so without damaging customer rims…It’s really not that hard….

Or if costco simply would have said “sorry, we don’t work on cars with alloy wheels that will scratch with our tools/mounting service”…That’s fine too. I would go elsewhere that would most likely price match costco’s prices anyway. Or I would have bought the tires, and mounted them elsewhere… Probably should have done so, but I thought it would be convenient…
Apparently not…

Oh well…Lesson learned..