Seriously, if I were buying and selling a home I wouldn’t really care if Redfin was profitable right now – I’d just look at how I could get the most money.
As for the quality of the agents, I can’t really vouch because I’ve only dealt with two and they were both great. I could tell you horror stories about traditional realtors I’ve dealt with. For example, when I was selling a house about 15 years ago, my first realtor approached me with a deal to sell my house for $100K over the asking price if I would return that $100K to the buyer after the transaction. I fired him. Another one told me he submitted my bid on a home in northern California to the seller’s agent. When I didn’t get a response from the seller, I contacted him directly. Apparently the offer was never presented to him. We were able to work out a deal.
