We had a large framed picture delivered to our house last week. My husband was home, heard the doorbell, and ran outside. When he picked up the looked at the package, the glass was obviously shattered inside.
He was able to catch the FedEx driver out front. The driver basically let it slip that he had noticed that the glass had shattered but had gone ahead and DELIVERED IT ANYWAY. What a dumb@ss. Anyway, my husband then “refused” the delivery of the damaged item. We better not get any “charges” for this.