Was with a home warranty program for years. A few years ago I had a problem with my fridge which they related to my ‘lack of maintenance’ – I disagreed & said I’d like 2nd opinion to which they agreed; however, they then refused my calls re: follow-up appt.
I made my own appt. for 2nd opinion & they agreed that issue was not due to my ‘lack of maintenance’.
Anyway, I took home warranty co. to small claims & was awarded my fees & $850.
I’ve not had home warranty since – annual cost is prohibitive; $$ fee to have person come to home & must read SMALL PRINT of contract b/c they will try to jimmy out.
