On the civil side, It’s way too expensive, way too slow. If you are being bullied out of something worth less than 50k or some quality of life issue is wrongfully being smashed by someone who is too belligerent to go to mediation there is no practical remedy in the legal system. This is because any court case could easily cost more than what your problem is worth and take two years or more ( which is another quality of life issue in itself).
Then after you have committed these kinds of resources the goddam judge will rule on some goofy sympathies if they feel like it. Balance hardships where there are not any to balance, possibly causing the plaintiff very serious consequences beyond the costs and aggravations of the original problem, the legal fees, and the disaster that spending the time in the legal system is.
Or if things go to a settlement the process starts to resemble forced mediation, something unscrupulous people use the extract things of value or convenience they don’t deserve from innocent people desperate not to litigate.
With our system it is very reasonable to just eat problems if you are truly a civilian and bankrolling your own cause. How is that a path to justice?