I’m borderline millenial; I’m too young to be Gen X, but at a Millenial party I’d be the old dude married with a kid.
Doesn’t everyone want quick service that delivers good value? Everone wants stuff that is good, quick and cheap, but in life you really only get to choose 2/3. And having worked in a hardware store when I was 17, I can tell you a lot of Boomer men are they type to want a service person there exactly when they need them, and be otherwise invisible.
On the other hand, I do think millenials are much more comfortable dealing with sales and service people over chat or text. This actually may revolutionize medicine when we’re older; if Doctors are finally able to provide a lot more care through online appointments it could potentially save huge amounts of time and money.