It’s full of disgruntled folks who ordered stuff and bestbuy is not shipping, cancelling orders, and marking stuff shipped when it hasn’t shipped yet.
I discovered that forum (on the best buy site) while waiting for more than an hour on hold to talk to customer service about a screwed up order… the CSR rep told me that everything was the postal services fault (including wrong items shipped, and items not shipped for more than 2 weeks.)
Best buy is losing business because they aren’t good at getting the products they sell to the customer.