I am very offended by these solicitations from off-shore call centers. At least you could understand her English, maybe that’s the difference of when they are calling you BEFORE the sale vs when you have to call them AFTER the sale.
Have you heard that McDonalds is going to call-center the drive-up window, you know when you give your order to that box? If I recall, the call-center is starting out in Santa Maria, CA but the plans are to move it to South America. The order takers in South America will send your order back to the restaurant where you are sitting outside in your car.