Both my sister and I (in two different states) bought carpet from HD and had TERRIBLE experiences. Mine was nearly heading for a lawsuit. They screwed it up so badly – didnt finish a room, crooked runner going up the stairs which they then came back to fix (after months of fighting about it)and it was still crooked! I got sick of it – and the runner is still crooked to this day… My sister’s was about the same (wish I’d asked her before I bought mine). The contractors (all THREE different ones they sent out to us over the months of ridiculousness) were brain-dead fools. Go to a real carpet store and buy something on-sale – it’ll still be better than the top-of-the line installed by HD.
